Home Appointment

Available in London. Free when you spend over £250. £10 otherwise

At
Your
Service...

We know that finding your perfect style and size can be tricky when shopping online, which is why we've partnered with Harper Concierge to deliver our showroom experience to your home.

How it works

1.

Order and try on as much as you like, no payment taken at checkout.

2.

Choose your 1hr delivery window, 10am - 10pm, 7 days a week.

3.

Pay only for what you keep, return the rest instantly, hassle-free.

Simply choose ‘Harper Concierge’ as your shipping method at checkout.

Start Shopping

FAQs

Where is this service available?
Harper Concierge currently serves Greater London (all 32 boroughs) and will appear as a shipping method if you’ve entered a qualifying postcode.

How do I place my order with Harper?
Add the items you wish to try to your bag. Once you’re happy with your selection, proceed to checkout and enter your shipping details. Choose Harper as your shipping method then select your preferred appointment date and time. Continue to the payment page to review and confirm your order. No payment is taken during checkout.

How much does the service cost?
The service is free when you spend over £250. It costs only £10 (when you spend below £250) to try on your selected pieces, have anything you don’t wish to keep taken away hassle-free at the end of your appointment.

How do I pay?
Once you’ve found your perfect pieces, your Style Concierge will take payment by card there and then (Amex accepted). Harper will return anything you don’t wish to keep to Shaun Leane.

Is there any obligation to buy?
No. Harper helps you find and keep only the pieces you love, while making it easier to return the pieces you don’t — saving you time and effort. There are no hidden or additional charges, nor an obligation to buy.

How many items can I try on?
We encourage you to try on as many styles and sizes as you need to ensure you find something you love.

Can I use Harper if I am buying a gift?
Yes, your Style Concierge will be happy to help with gift selection during your appointment. If you need any assistance beforehand feel free to get in touch with one of Harper’s Style Concierge by email, text, WhatsApp or phone.

Who brings my Shaun Leane pieces?
One of Harper’s Style Concierge will arrive within your selected hour along with the pieces you’ve chosen to try on.

How long do I have to try on?
You’ll have 40 minutes to find your perfect Shaun Leane piece.

Will Harper’s Style Concierge help me with my selection and questions I might have?
Yes, Harper’s Style Concierge will be present throughout your appointment and will be able to give assistance and advice if required.

Who do I speak to if I have questions about my appointment?
To ask questions about your appointment, simply reply to your order confirmation SMS, call Harper on +44 (0)333 939 8123, WhatsApp on +44 (0)753 922 7126 or email service@harperconcierge.com.