The website www.shaunleane.com ("Website") is operated by ThornRose Ltd (a company incorporated in England with registered number 4488661 whose registered office is at 18 Woodstock Street, W1C 2AL London, UK) trading as Shaun Leane (hereinafter "we", "Shaun Leane", , "our").
We respect the privacy rights of our online visitors and understand the importance of securing and protecting the information collected about them.
What Personal Information Shaun Leane Collects From You
You can visit our website without providing any personal information.
If you would like to receive information concerning Shaun Leane you will have to register and provide us with your full name, email address, postal address and telephone number.
If you would like to place an order on line Shaun Leane will require this same information above plus your credit card details and billing address, thus allowing Shaun Leane to process and fulfil your order.
You may also choose to store your credit card details with us. This will only be done with your consent. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems.
You can request that Shaun Leane amends or deletes any personal information we hold about you at any time and we will deal with such request promptly. Payment details will generally be deleted 21 days after a purchase has been complete.
Other Information Shaun Leane Collects
If you give Shaun Leane your personal information we will use this information to register you with our website. We will send you announcements or communications by email only if you give us your permission by submitting your personal details.
We may collect non-personal data about use of the website for administration purposes. For example pages visited, times and volume of use of the services as well as Traffic Data. This includes logs, details of networks, time of log-on or access, length of sessions and similar systems data, allowing Shaun Leane to review and improve our services to you.
Shaun Leane uses appropriate security information to help protect the information you give us and to ensure that your shopping experience is safe, simple and secure.
Shaun Leane uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal ‘http:’ This means that you are in secure mode.
www.shaunleaneshop.com is registered with RBS WorldPay Secure Payment which is an authentic site. RBS WorldPay ensures that your information is kept private while in transit between your web browser and their web server.
Cookies are pieces of information a website can send to your computer for record keeping purposes.
They allow us to ascertain which web pages are visited and for how often to make our website more user friendly and to give you a better experience when you return to the website.
Most web browsers automatically accept cookies but you do not have to accept them. However your visit to our website will be significantly enhanced if cookies are not disabled. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
How This Information May Be Used, Including Anyone It Might Be Shared With
Shaun Leane will use your personal information for processing your orders, payments and to provide you with a personalised shopping experience.
We will also use your details to fulfil and deliver your orders and manage your account successfully.
Shaun Leane may also check your personal information with credit agencies to prevent fraud. Such checks may be recorded by such agencies. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
Shaun Leane may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design and to better meet our visitors' needs. At no time will we pass on your personal or statistical details to a third party other than agents or contractors acting on our behalf.
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their adviser and will be passed on to the new owners of the business.
At all times, we will offer you the opportunity to unsubscribe from any service to which you have registered. Any e-mail we send you will contain an easy automated ‘unsubscribe’ link so that you can choose not to receive certain emails from Shaun Leane.
Should you choose to have your name and personal data completely removed from our database please send an email to email@example.com or by writing to us at: 18 Woodstock Street, W1C 2AL London, UK. Following receipt of such a request we will remove all personal data that we are not required to maintain for any reason.
Please allow 7 days for your personal data to be removed.
Accessing Your Personal Details
If for any reason you are concerned that your personal data held by Shaun Leane is not correct, please visit our website and after logging into your account, your personal information will be made available for you to review and change.
Only you or, upon your request, our Customer Services may access your personal data from the website using your password and User ID.
Each time you make a purchase you can change or delete saved credit card details. If you prefer, you may contact us by email at firstname.lastname@example.org or by phone on +44 (0) 207 493 9601 or in writing to us at 18 Woodstock Street, W1C 2AL London, UK and we can amend your personal details for you.