Legal
Terms & Conditions

Please read the following information carefully before using shaunleane.com. Your use of the site constitutes acceptance of these terms.

Shaun Leane may modify these Terms and Conditions at its discretion. Continued use of the site after any changes constitutes your acceptance of the updated terms. Please read these terms regularly.
Registration & Eligibility

To use some services or features on this site, you will need to register. When you register, you are required to provide information that is true, accurate, current and complete. If any of your personal registration information changes, please notify us immediately at info@shaunleane.com.

The purchase of products is strictly limited to parties who can lawfully enter into and form contracts in accordance with English law. Customers must provide their real name, phone number, email address and other requested information. You must represent and warrant that any payment details you provide are valid and correct, and confirm that you are the person referred to in the billing information.

The site is available only to individuals who have been issued a valid credit card by a bank and who have authorised Shaun Leane to process a charge in the amount of the total purchase price. Purchases are for personal or gift use only and are not for resale or commercial purposes. Shaun Leane reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase goods, you expressly authorise Shaun Leane to perform credit checks and, where necessary, to transmit or obtain information about you to or from third parties, including to authenticate your identity, validate your credit card, and authorise purchase transactions.

Advance Purchases & Orders

All orders are subject to acceptance and availability of stock. Shaun Leane offers products that are in stock and available for dispatch from our workshop. Silver items are held in stock but all diamond goods are made to order. You may from time to time be given the option of making an Advance Payment/Order for certain items to secure them when they become available.

Your rights regarding Advance Purchases are the same as for any other purchase. Items received into stock may be pre-allocated to satisfy Advance Payment orders, which take priority over Waiting List customers and standard orders.

If we are unable to deliver selected Advance Payment merchandise due to production problems or quality issues, we will notify you by email and refund the Advance Payment to your credit card within thirty days.

Prices shown on the site are in GBP and are inclusive of VAT unless an alternative country has been selected. If you are buying from outside the UK, you will be responsible for any duties levied by your country. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.

Acceptance of Your Order

Once your order has been placed, you will receive an email acknowledging the details. This email is an acceptance of your order, and the contract between you and Shaun Leane will be perfected when we despatch the goods to you. The sale contract is concluded in London, England, and the language of the contract is English.

We reserve the right not to accept your order if we are unable to obtain authorisation for payment, if shipping restrictions apply, if the item is out of stock or does not satisfy our quality control standards, or if you do not meet the eligibility criteria set out above.

We may refuse to process a transaction for any reason at our sole discretion. We will not be liable to you or any third party for withdrawing goods from the site, removing or editing content, refusing to process a transaction, or unwinding any transaction after processing has begun.

Price & Payment Options

We accept Visa, MasterCard and Maestro credit and debit cards. Payment is debited from your card when we process your order. All transactions on this website are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment.

Shaun Leane reserves the right to change the price of goods at any time and without prior notice. Shaun Leane constantly checks to ensure all prices shown are accurate but cannot guarantee that no errors have occurred. Should an error occur, Shaun Leane will give you the option of re-confirming the purchase at the correct price or cancelling the order. If we are unable to contact you, the order will be considered cancelled.

Verified by Visa™

To give you more confidence shopping online with Shaun Leane, we work with Verified by Visa™. This service protects your existing Visa card from unauthorised use when you shop with us.

To use this service, you must first register with the bank or organisation that issued your card. Once registered and a private password created with your card issuer, you will be prompted automatically at checkout to provide this password each time you make a purchase.

Please note: your Verified by Visa™ password is not your shaunleane.com account login password. Shaun Leane does not have access to your Verified by Visa™ password.

Promotions
  1. Unless otherwise specified, promotional codes and/or discount offers cannot be used in conjunction with any other offer and are not available for staff.
  2. Selected concessions/online platforms may be excluded; please see the offer details for further information.
  3. Unless otherwise stated, offers do not apply to delivery charges.
  4. Any refunds will take into account the discount applied as part of the offer.
  5. Offers are not valid against the purchase of gift vouchers or gift cards.
  6. Shaun Leane reserves the right to decline orders where, in its reasonable opinion, a promotion code or discount is invalid or the subject of fraudulent activity.
  7. Shaun Leane reserves the right to change these terms or withdraw a promotion at any time on reasonable notice.
  8. These terms and conditions are governed in accordance with the laws of England and Wales.
  9. Promoter — Low Meadow Farm, Windsor Road, Gerrards Close, SL9 8SR, registered number 4488661.
Delivery

Shaun Leane will ensure your order is sent using reputable carriers. All packages are sent via a tracked service and you will be asked to sign for any goods delivered. Should there be a delay in your order due to unforeseen circumstances, Shaun Leane cannot be held liable for this delay.

For full delivery options, timings, and costs, please visit our Delivery & Returns page.

Checking Your Order

You can check the current status of your order by signing into your account and selecting Order Status. Simply enter your unique order number, which we will have emailed to you, and we will track your order for you.

Intellectual Property

You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights — including all brand names, names of lines, designs, and models of items — that appear on the website or in the domain name are the exclusive property of Shaun Leane.

All intellectual property rights associated with items created in association with the custom made or bespoke options are and will remain the property of Shaun Leane. Any utilisation or reproduction, even partial, of the designs, models, brand names and names of lines is totally prohibited.

You are permitted to use the content only as expressly authorised by Shaun Leane. Any reproduction or redistribution of the content is prohibited and may result in civil and criminal penalties.

Content

Content is defined as any graphics, photographs, image rights, sounds, music, video, audio or text on this site. Shaun Leane tries to ensure that the information on this site is accurate and complete but does not warrant that the content is error-free or reliable, or that your use of the content will not infringe rights of third parties.

Your use of the site is at your own risk. Shaun Leane does not warrant that the functional aspects of the site will be error free or that the site or server are free of viruses or other harmful components.

Shaun Leane reserves the right to withdraw, temporarily or permanently, any content from this site at any time and for any reason without notice. You confirm that Shaun Leane is not liable to you or any third party for any such withdrawal.

Third Party Links

We may include hyperlinks on this site to other websites or resources operated by parties other than Shaun Leane. Shaun Leane has not reviewed all linked sites and is not responsible for the content, accuracy, or availability of any off-site pages.

We do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or content of such websites, including any advertising, products or other materials or services on or available from such external websites.

No Commercial Use

The Shaun Leane site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products or services contained within the site.

You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

You use the Shaun Leane site at your sole risk. We reserve the right to deny you access to this site, or any part of this site, at any time without notice if we determine that you have engaged in prohibited activities, were not respectful of other users, or otherwise violated these Terms and Conditions.

Indemnification

At our request, you agree to fully defend, indemnify and hold harmless Shaun Leane immediately on demand — including its officers, directors, agents, affiliates, licensors, and suppliers — from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these Terms and Conditions by you or any other liabilities arising out of your use of this site.

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Shaun Leane as a result of these Terms and Conditions or your use of this site.

These Terms and Conditions constitute the entire agreement between you and Shaun Leane regarding your use of the site, and supersede any other agreement or understanding between you and Shaun Leane in relation to such matters.

Applicable Law

These Terms and Conditions have been written in English and are governed by English Law. British Courts shall adjudicate any dispute arising in connection with these Terms and Conditions or your use of the site.

Nothing in these Terms and Conditions will affect your rights as a consumer under English law.

Last reviewed July 2025

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